Thursday, September 3, 2020

Conflict in Ireland essays

Struggle in Ireland expositions Struggle in Ireland. 1.)There are two primary gatherings in Ireland, these being Republicans and Unionists. Republicans need Ireland to be liberated from British guideline and for Ireland to be joined inside itself and have no associations with Britain. Unionists bolster the association of Great Britain and Ireland and like it to remain as such. Republicans accept that the contention began path back throughout the entire existence of Ireland. Onlookers accept that since Ireland has had a background marked by strife at that point struggle is inescapable. The manner by which individuals engaged with the contention use history can take care of the perspectives on individuals of the current day who are re-taking on conflicts of the past. Nonetheless, the perspectives on certain students of history is that the issue isn't history itself however the manner in which individuals use history. There is a significant contrast between what really occurred and how it is deciphered, and especially the legends which create from it. Another contrast between the Republicans and Unionists bunches is the point at which the Anglo-Irish arrangement of 1922 was discharged, this brought about an unpleasant war when the British government parceled Ireland and made Northern Ireland it caused contention. Most Unionists didn't need parcel, they needed the entire of the nation (counting the nations made into Northern Ireland) to be free of Britain. There was destined to be a war between Michael Collins and Arthur Griffith against different Nationalists who thought the parcel was an unsatisfactory trade off. They didn't need Britain to help Ireland now on the grounds that in the potato starvation of 1845-51 Britain wouldn't help by any means. 2.)The Easter Rising of 1916 is significant in molding the perspectives on Republicans, Unionists, Protestants and Catholics. It started in the spring of 1916-The IRB were worried that the issue of Irelands opportunity was being disregarded on account of the First World War. They believed that solitary outfitted act ... <!

Saturday, August 22, 2020

General Motors -- Consumer Market Assignment Example | Topics and Well Written Essays - 750 words

General Motors - Consumer Market - Assignment Example It additionally looks to focus on the elegant market by developing its deals for Cadillac and increment its development in the Chinese market through its joint endeavors. Its interests in China reach $14 billion expected to improve creation and assembling somewhere in the range of 2014 and 2018 (Rama, 2013). With each market, GM understands that it has an alternate objective and another test to make a vehicle that will suit the client profile. To comprehend the market, the organization needs to make items that make it simpler to fit into the customer’s profile. The objective is to guarantee that the client desires are met and even surpassed. To do this, the clients run from low-pay workers to the high-pay workers, with each class given a reasonable vehicle pricewise and agreeable to the drivers (Falter, 2013). In spite of the class, the solace is an assurance. The organization has a proactive methodology towards meeting client profile needs and requests by beginning from the plan procedure in order to be as per the client. This permits the improvement of any procedure to be in accordance with the necessities noted from the clients (Kurtz, 2010). To accomplish its objectives, GM has come about to the utilization of the qualities that have held it together from the start. The point is to set up a dream they can meet by permitting clients to be their sole determinants of what to make. This has made the organization utilize its assets to showcase those vehicles that have kept up consistent development throughout the years to make a stage that rotates around the strategic developing the worth that GM has accomplished after some time (Falter, 2013). This is combined with expanded targets of fulfilling their business sectors and guaranteeing they have quality items to fulfill their clients and in the long run improve its monetary outcomes. Truth be told, boosting the company’s benefit has gotten one of the significant targets of its advertising objectives as a result of the years that decreased its productivity and prompted its chapter 11. With the desire to make, associate and contend, GM

Friday, August 21, 2020

The Life of an Administrative Assistant free essay sample

The life of an Administrative Assistant Most Administrative Assistants obligations rotate around overseeing and appropriating data inside an office. Frequently people are utilized by schools, organizations, government offices, lawful firms and social insurance offices. This for the most part incorporates noting telephones, taking updates and looking after documents. Clerical specialists may likewise be responsible for sending and accepting correspondence, just as welcome clients and customers. In certain workplaces they may need to screen and record consumptions. In certain examples they are required to do booking and getting ready introduction materials. A few colleagues may need to type and edit records. The instruction and preparing requires the person to be ensured or have a multi year partner degree program. This is typically offered at a junior college. A few universities offer bachelor’s certificate programs in business profound respect, which are multi year programs that assist you with planning understudies for this vocation. Contingent upon what sort of office you need to work in different courses should be taken. We will compose a custom paper test on The Life of an Administrative Assistant or on the other hand any comparative subject explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page Your school advisor can assist you with setting those up. You are urged to turn into a guaranteed authoritative expert this is a one year program. Most places will require this you will learn look into aptitudes, interchanges abilities, administrator, office the executives and systems administration. Some other preparing may incorporate bookkeeping, showcasing, measurements, fund, business composing and law. The compensation for a clerical specialist is engaging the eye. Pay ranges from $17. 00 dollars an hour to $21. 00 60 minutes. The yearly wages are somewhere in the range of 29, 000 to 69,000 every year indeed, this relies upon what office or what kind of work you like. The activity viewpoint for this profession is by all accounts awesome. From 2008-2010 openings for work will develop about 11%.

Saturday, June 6, 2020

Company law overview - Free Essay Example

Table of Contents Advantages of forming a incorporating company.. Differences between private limited company and public limited company.. Disadvantages of forming a company A company limited by shares, limited by guarantee or unlimited Three ways the Company Act 2006 has affected private companies Documents required for registration.. Role of Registrar of companies What is the effect of section 33 of Companies Act 2006. Corporate personality and effect on Jack and Jill.. Bibliography.. Advantages of forming a incorporating company The process of formation (registration) incorporated company is regulated by law in the Companies Act 2006. Summarised below the main advantages of incorporating the company. Limited Liability The most important of the advantages of incorporation is its limited liability, what means that the legal responsibility of shareholders is limited to the amount paid on their shares. The most important thing for Jack and Jill might be that their personal assets will not be put at risk. Separate Legal Identity The limited liability company is a legal entity separate from the board and its members (shareholders). And again, any debts made by the company will not be borne personally. Protection of Company Name The name of the company must be unique and no one else cannot use it. However the choice of company name is restricted and complies with the rules. Continuity In case that Directors, management and employees leave, retire, die it doesnt mean that the company will be winding up. Once the company is formed it will be exist till insolvency, bankruptcy, liquidation or other cause of the courts or Registrar of Companies. Taxation Sole traders and partnership companies pay income tax but the companies pay corporation tax which has currently lower rate than income tax. There are also wider range of allowances and tax deductible costs which decreases the taxable profit. Differences between private limited company and public limited company DIFFERENCES PUBLIC COMPANIES PRIVATE COMPANIES NAME Must end with à ¢Ã¢â€š ¬Ã‹Å"Public Limited Company or PLC Must end with Private Limited Company or LTD (unless the company is unlimited) SHARE CAPITAL Must have a minimum subscribed share capital of  £50,000 and this must be paid up to at least 25% (at least  £12,500 must already have been raised by the issue of shares) No limit on share capital SHARES The company may offer its shares and debentures to the public (stock exchange) Cannot be advertised for sale or listed on the stock exchange DIRECTORS At least 2 One director COMPANY SECRETARY Must have suitably qualified company secretary There is no obligation to have a secretary, if there is one does not need to be qualified ANNUAL GENERAL MEETING Must hold every calendar year No obligation, of AGM, unless there is the decision to have one Disadvantages of forming a company In the first stage of the formation of a company must be prepared various documents, such as: memorandum of association and articles of association, a statement of capital and declaration of compliance, which must be delivered to the registrar of companies at Companies House. This stage is more laborious and complicated in comparison to the partnership and therefore incorporated companies will take longer to set up. The company also must have a unique name and gain unique number from Registrar of Companies. To set up the company there must be paid fees which make this type of company more expensive to set up. Also, there are extensive legal issues that have to be complied with. The various ongoing formalities must fill and publicity include the companys directors, secretary, also the financial accounts (which can be viewed by individual or other companies), the annual return of the company, and constitution. A company limited by shares, limited by guarantee or unlimited Limited by shares what means that the liability of the members (shareholders) of the company is limited by the memorandum to the amount capital originally invested. That will protect the shareholders private assets in the event of the company will announce bankruptcy. This kind of liability I would advice to Jack and Jills company as their private assets will not be involved in case of insolvency. Limited by guarantee means that the liability of shareholders is limited to the amount which they have undertaken or guaranteed to pay if company winding up. This kind of liability has normally been formed for educational or charitable purposes, and may or not have a share capital. If there is a share capital, the shareholders liability is for the amount of his shares and also to the amount of guarantee. Companies with no share capital normally gain funds by subscription or endowments. Unlimited means that there is no limit of the liability of the shareholders. Unlikely to the partnership the shareholders are not directly liable to creditors, but they are liable to the company. However, their liability is the same as partners. Three ways the Company Act 2006 has affected private companies In the Company Act 2006 many of the changes has applied to small private companies and its one of the most important rules is a simplification of the corporate regime. Some of these rules will be presented below: The company makes the decision if they wish to appoint the company secretary, as they are no longer obligated to do so. The shareholders written resolutions are no longer has to be unanimity. The simple majority of the eligible shares for ordinary resolutions, but 75% for special resolutions. The Act gives a possibility of reducing share capital by a company without obtaining the court order. Also reduces the period of filing the accounts from 10 to 9 from the financial year end. Documents required for registration 1. The memorandum of association This document is also known as an external constitution of the company, and determines key features of the companys status. From 1st of October 2009 the document was simplified and does not contain too much information, but it has to be prepared by those who wants to form an incorporation company under Company Act 2006. This must contain the subscribers names and signatures and if the company has a share capital, each of the member must have at least one share. 2. The articles of association (CA 2006 s. 18) The article of association (also known as internal constitution of the company) is the most important because it determines how company will be operate and regulates the rights between members, directors and company. The company has a right to make a changes to articles but it has to be done during the general meeting and the copy should be delivered, within 15 days from the day the changes were enacted, to the Registrar of Companies. Th e articles of association must be sign This document must be signed by each subscriber of the memorandum in the presence of a one witness and usually areas such as: Rights, duties and responsibilities of the directors; General meetingsà ¢Ã¢â€š ¬Ã¢â€ž ¢ organization; Companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s members voting rights; Shares issues and transfers, sharesà ¢Ã¢â€š ¬Ã¢â€ž ¢ classes, share certificates; Paying dividends and etc. To make easier preparation of this document for the companies, Companies House has prepared standard article of association and might be adapted by this company. All of these documents are available to download from Companies House website: https://www.companieshouse.gov.uk/; but also can be received from: company formation agents, accountants or legal stationers. 3. IN01 form The registration application (which contains the statement of compliance) The name of the company might be chosen, by those of setting up the company, of any name they wish, however there is certain rules which must be kept. The situate of the office of the company A statement of the objects of the company A statement of the limitation of liability of the company A capital clause stating the amount of the share capital which is authorised and the division of the share capital into shares of a stated amount Role of Registrar of companies The Companies Act 2006 makes the rules how the documentation should be filled in Companies House. The Registrar of Companies is responsible to record and control from companies either new or existing, to incorporate and dissolve companies, regulates formation of new companies and changes of existing companies, and also deals with any breaches of Companies Act. The section 1117 Companies Act covers where is stated the form, deliveryà ¢Ã¢â€š ¬Ã¢â€ž ¢s manner, method of authentication, whether delivered electronically or as a paper document. The one of responsibility isto make the information available to the public. The names can be checked on Companies House website before formation, but also Registrar of Companies will check that if it is consistent with rules. The name of the company must be chosen very carefully, and the best way to make it easy to memorise is to make it as logical to the company activity as it possible. The name cannot be similar to other companies and sh ould be too long as the long names are difficult to memorise. The words cannot be used but might be if the company will receive a written permission from the Department of Constitutional Affairs. These words are: Royal, Queen, King. The words used by a company without a permission such as: à ¢Ã¢â€š ¬Ã…“Solicitorà ¢Ã¢â€š ¬Ã‚  or à ¢Ã¢â€š ¬Ã…“Patent Agentà ¢Ã¢â€š ¬Ã‚ ; might be treated as criminal offence. There is also words that company will need to get a written specified bodys permission, and they are: British, English, International, Group or Association. What is the effect of section 33 of Companies Act 2006 In the Section 33 of Companies Act 2006 that is provided information for a statutory contract between the company and its members; each member of the company and other companies. Over the years this contract have made a lot of controversy and confusion. The main question is if the contract might be enforced by members, to make sure that the right associated with them in another role such as the right given to a director who is also a member. In the members rights were breached, the company can be sued by them. Corporate personality and effect on Jack and Jill Corporate personality means that the company is treated as a legal entity and its personality exist independently from its owners, directors and shareholders. That means also that the company is liable for its own debts and can sue but it can be sued in its own name and also a company can buy and sell properties in its own name. The limited liability of the company means that the shareholders are not liable on its private assets for the debts belongs to the company (as the company and the owners are two separate entity). This might be one of main advantages to register the company by Jack and Jill with Companies House. In case of any problems with liquidity of the company, problems with paying companys liability such as loans or debenture, Jack and Jill private assets will be safe from creditors of the company. The case Salomon v A. Salomon Co. Ltd (1887) will illustrate and will be the best example the separate entity: Mr Salomon owned a boot-making business which was sol d to another company A. Salomon Co. Ltd, which had been formed by the same Salomon. à ¢Ã¢â€š ¬Ã…“There were seven members in the business: his wife, daughter and four sons who took one share each and Salomon himself who took 20,000 shares. The price paid by the company to Salomon was  £30,000 but instead of giving him cash, the business gave him 20,000 fully paid shares and  £10,000 in the secured debentures i.e. he lent the company  £10,000 which was owed to Salomon and  £7000 to unsecured creditors. The unsecured creditors claimed that as Salomon Co Ltd was really the same person, he could not owe money to himself and that they should be paid their  £7000 first. Held: The House of Lords stated that Salomon was entitled to the  £6000 and the unsecured creditors got nothing. The reason for this decision was that the company was to be regarded as a completely separate person in the eyes of the law from its members and its officers. The House of Lords thought it a completely irrelevant argument that Salomon was the leading shareholder in the company and that he could effectively control the destiny of the business.[1] Salomon v Salomon Co Ltd has been taken from book Nicholas Grier, à ¢Ã¢â€š ¬Ã…“Company Law, Second Editionà ¢Ã¢â€š ¬Ã‚ , Scotland: W. Green Son Ltd, 2005) Bibliography: Nicholas Grier, à ¢Ã¢â€š ¬Ã…“Company Law, Second Editionà ¢Ã¢â€š ¬Ã‚ , Scotland: W. Green Son Ltd, 2005 Websites used: https://www.bridgewest.eu/ https://startups.co.uk/ https://www.companieshouse.gov.uk https://www.companylawclub.co.uk/ 1 [1] Case Salomon v Salomon Co Ltd has been taken from book Nicholas Grier, à ¢Ã¢â€š ¬Ã…“Company Law, Second Editionà ¢Ã¢â€š ¬Ã‚ , Scotland: W. Green Son Ltd, 2005)

Sunday, May 17, 2020

The Manufacturing Of Toys The Lego Company History

Introduction For about a century ago, the Lego Company has been a dominant player in the world of toy making that, aside being a household name, it has become synonymous with fun, creativity and learning. Starting off as a result of a Danish carpenter’s passion, Lego has risen to capture the hearts of millions of kids, teeming youth and fanatic adults in the form of creativity and games. However, managing the company itself has not been all fun as Lego’s history includes a myriad of failures, bankruptcy, innovations and counter-innovation. The journey to global dominance in the manufacturing of toys was enmeshed in several strategic decisions that young managers needs to learn from in decision making and implementing of innovation in organizations. The Lego Company-History In 1916, Ole Kirk Kristiansen, a Danish carpenter purchased a woodworking shop mostly to help people construct houses and furniture, this he did pretty well until the Great Depression around 1929 which saw fewer customers building houses and buying furniture, He then decided to focus on smaller, affordable wooden projects. His desire to please children later inspired him to begin producing toys and by the year 1932, Kristiansen and his small staff of apprentices has started making piggybanks, pull toys, toy houses and cars. Due to the state of the economy at that time, the business was not very profitable as farmers often traded produce in exchange for his toys. His son Godtfred Christiansen also joinedShow MoreRelatedLego case study analysis1362 Words   |  6 Pagesï » ¿Lego Case Study Analysis Pallav Mathur Q 1. What led the LEGO group to the edge of bankruptcy by 2004? By the end of 2003 Lego was already facing crisis owing to dipping profits and declining market pool for toys. Lego had planned to expand into markets beyond building toys and needed huge investment to be made in it. But it found difficult to compete when fad players and other toy manufacturers were giving them stiff competition in a market that already was supposed to be giving lesser returnsRead MoreEssay about Lego Case1303 Words   |  6 Pagesthe Flextronics offshore outsourcing project, LEGO had a very tight control of all the elements of the value chain. Their production plants were expansive and specialized which, in theory, would create a higher degree of standardization. Their Swiss factories only produced DUPLO toys and Technic products, their Danish factory solely produced LEGO System products, and the U.S. facility focused on American demands, while only 5 to 10 percent of the LEGO Group’s total production was outsourced to ChineseRead MoreThe Lego Group1284 Word s   |  6 Pages The LEGO Group: working with strategy. Date : 03 March 2012 Programme : BTECH-MANAGEMENT IV Question 1 Explain how the development of strategy at the LEGO Group reflect the key characteristics of strategic management outlined in section 1.2 and in the model in Figure 1.4? â€Å"Strategy is the long-term direction of an organization† (Johnson, Whittington and Scholes, 2011, p.3). The LEGO Group started with the manufacture of stepladders, ironing boards, stools and wooden toys and hasRead MoreThe Lego Group : A Company1535 Words   |  7 PagesThe Lego Group is a privately family-owned company based in Billund Denmark and was founded in 1932 by Ole Kirk Christiansen. Legos are plastic construction toys; the history spans nearly 100 years; manufacturing of these interlocking toy bricks began in 1949 with the creation of small wooden Lego bricks (developed into six pieces of 2 by 4 bricks that can be combined in 915,103,765 ways, creating systematic creativity) but has since then grown into an iconic brand with factories around the worldRead MoreEssay on Lego Case Analysis 1618 Words   |  7 Pagesï » ¿The Lego Group Case: The Crisis Prior to finalizing a strategic recommendation for Knudstorp and the Lego Group, I needed to gain perspective on the industry and internal factors that have historically interfered with Lego’s business model, and thus lead them to the point of bankruptcy. In Exhibit A, I used the Porter’s five forces model to help identify and label the threats, demands, trends and opportunities of the toy industry. While Lego faced many different types of challenges, market trendsRead MoreEssay on LOGO case study2462 Words   |  10 Pagesï » ¿Mgmt3347 individual case study TABLE OF CONTENTS Introduction The essay is a strategic analysis for LEGO Group. LEGO Group is a famous toy company in the world, which established in Denmark. LEGO Brand is not only the familiar logo, but also the expectation. LEGO acts as a guarantee of quality and originality. LEGO’s core values are imagination, creativity, fun, learning, caring and quality. The essay will show strategic analysis by identifying the industry, analyzing generalRead MoreLego s First Toy Product1511 Words   |  7 PagesLEGO was founded in 1932 by Ole Kirk Kristiansen in Billund, Denmark. Currently, the company is owned by Ole Kirk’s grandson Kjeld. The word LEGO comes from a Danish phrase, â€Å"leg godt,† which means â€Å"play well.† In Latin, the word â€Å"LEGO† translates to â€Å"I put together,† a perfect definition for the products LEGO would soon create. Introduction. LEGO started as a small carpenter’s workshop and has grown to become a global enterprise. It is now one of the world’s largest manufacturers of toys. LEGORead MoreCompany Profile : The Lego Group2181 Words   |  9 PagesPART 1: COMPANY PROFILE – THE LEGO GROUP 1. What Company did you select and why? The company I selected is the Lego Group. The company is well known for its popular construction toy brand, Lego. The company is still privately owned by the original family who established it in 1932 which is the Kirk Kristiansen family. Its headquarter is based in Billude, Denmark. The core product of the company, the Lego brick, is available in more than 130 countries around the world (Klausen, 2012). In 2014, theRead MoreEssay on The Lego Group Case3410 Words   |  14 PagesFounded in 1932, the LEGO Group is a privately held company headquartered in Billund, Denmark. The vision of Lego Group is to â€Å"inspire children to explore and challenge their own creative potential†[1] Lego now ranks 4th in the world as a toy manufacturer. The Lego Group employs nearly 9,000 workers and its own product, Lego Brick can be found in over 130 countries. The financial performance of Lego declined drastically through the 1990’s and early 2000’s. In 2004, the company accum ulated losses ofRead MoreLego Strategic Analysis2658 Words   |  11 PagesLego strategic analysis 1 of 5 http://www.oxbridgewriters.com/essays/estate-management/lego-strategic... Cookie Information  » Search all our free essays... The free essays that we publish on Oxbridge Writers have been written by students. They are not the work of our Oxbridge qualified writers. But if youre looking for a custom written essay then we can help.... Get a quote for your own custom essay  » Search  » Share Download Like 17 Tweet 0 3 Print Download Email Lego strategic analysis

Wednesday, May 6, 2020

Analysing Mc Donald’s Supply Chain Management - 1742 Words

Supply Chain Management according to Tom Mc Guffog is Maximising added value and reducing total cost across the entire trading process through focusing on speed and certainty of response to the market. Supply chain management is one of the important area which requiring strategic planning in a business enterprise. Planning and decision making are required right from the production of goods till the goods reach the ultimate consumers in the most cost effective and timely manner. If a firm is able to manage its supply chain efficiently, it can increase its customer satisfaction because SCM ensure the deliverance of fast and quality products to customers. Supply chain includes all the activities from the conversion of raw materials, one end†¦show more content†¦8. Variety: supplying all the items listed on the menu is also a challenge, for example some of the items offered by Mc Donald’s is Blueberry Banana Nut Oatmeal but Mc Donald’s in itself is a very big marke t, growing blueberries and keeping the supply large enough to meet the demand of all the stores is not possible at all. Specific and Practicable Recommendation for action so as to improve the efficiency or effectiveness of the Supply Chain After discussing the supply chain issues faced by a restaurant we got to a conclusion that management of inventory plays a key role in the management of supply chain. The management is required not only of finished goods but also of raw material and work in process. Historically it has been proved that companies which are able to generate more cash flows with the help of supply chain have a higher stock price multiples than its competitors even if the earnings per share and growth rates are similar in the companies (CSCO Insights). Here are four strategies which will help organizations manage their inventory: 1. Management of safety stock: most of the companies use simple methods to determine the levels of safety stocks at different stages of supply chain for example use of SKU segmentation or four classification but these are not sufficient for today’s times. The most common of the process improvements is to use many more attributes associated with each SKU to in effect create a much larger number of itemShow MoreRelatedManaging Inventory Of A Supply Chain Management3066 Words   |  13 PagesKRAIHAN 8 HARLEY DAVIDSON_ KOMGROB KRAIHAN 8 CONCLUSION_ TUAN UYEN NGUYEN 8 REFERENCE: 9 Introduction The most important part in supply chain management is managing inventory as company operation tries to minimize cost from supplier, manufacturing, and production. Regarding to inventory, the management accounting must have understand the basic of inventory management. There are a numbers of techniques including: ABC system, EOQ model, TQM, and JIT system. All those several system are relating in

Business Management of Qantas Environment

Question: Discuss about the Business Management of Qantas Environment. Answer: Introduction The report is all about the business management of the organization in the general and specific environment. For the discussion, Qantas airlines will be taken. In the report, one factor from the general environment and one factor from the specific environment will be taken. The report will focus on the specific aspects of the organization by critical analysis. Qantas Airlines limited is one of the popular national airlines of Australia. This is the biggest airline in the Australian Airline industry and this is also the oldest working airline in the world. The Headquarter of the Qantas Airlines is Mascot Suburb, Sydney. The Airlines started its operations in 1920 with the name Queensland and Northern Territory Aerial Services Limited. Now, in the present time Qantas is the famous long distance airline across the world. The mission of the company is to operate as the best airline across the world and to be the low cost airline in the world (Qantas airline, 2016). The main objectives of the Qantas Airlines are as follows: To ensure security and safety of the passengers through best safety services, To provide best customer services to its travelers and passengers, To improve the productivity of the company by continuous operational efficiency, To develop and prove Qantas as the best company in terms of low cost, and To provide best route for traveling by selecting proper and right way and aircraft. After some time, Qantas group has divided the services in to two airlines named Qantas and Jetstar. The company has various brands i.e. Qantas Frequent Flyer, Jetstar, Qantas freight, and Q-catering. These brands are operating in domestic, regional and international market having in-flight catering and travel services. This airline is a commercial airline. The main focus of the company is to adopt strong marketing policy such as operation policy and customer services. In this report, the aim is to strategically analyze business operations of Qantas Airlines (Qantas Airways, 2010). For this, environmental analysis in terms of general and specific factors will be done. It has been seen that the Qantas Airlines has evolved in this industry and also facing competition in the market. Along with this, there are many factors the can affect the business operations of the company. The CSR activities adopted by the company will also be described in the report. Organizations general environment General environment of the company includes those factors or conditions that generally affect the business operations in an industry or market. Those factors are legal, economic, social, political, and circumstances. These factors can be rules and regulations imposed by the government on trade practices, taxation or employment rule and climate. The climate in the business is such in which the customers have purchasing power and willingness to purchase the specific product or services. The business operation of the Qantas is affected by many environmental factors. The company is affected by political, technological, economic, social, legal and socio cultural factors. One of the general environment factor is economic factor which significantly on the business of Qantas. The performance of Australian economy is declining and also affecting the performance level of the company. The performance of Qantas Airlines has been affected by the economic condition of Australian market. There was financial crisis in the market that impacts the airline and hit the market. Along with this, the airline industry is also affected by the increased prices of oil and crude. There is instability in the economic situations in Australian market and that is the reason the business of the Qantas Airlines is affecting more (Pash, 2016). In the airline industry, there is strong competition in the market due to low cost airlines. There are many airlines which are attracting the customers by providing low cost services to them. Customers, now a days are very smart and they are able to compare the prices of the airlines through internet. Internet has made this thing very easy for them. Due to the competition, the Qantas has launched its carrier Jet Star. Along with this, another impact on the airlines is that the rates of business class carriers and first class travels are decreasing continuously. Their rates have come down drastically over the last few years. All the major airline companies found that the reducing rates in the business class and first class are one of the main causes of reducing the cost of the company. Qantas airlines are also facing same issue in the industry. On the other hand, the operators of airlines are reducing their costs by finding the instability in the system. So, they are putting efforts to reduce their operational costs. The main challenge for the Qantas is develop the financial cycle and indentify the investment opportunity for the business. Due to increment in the fuel prices, the Qantas has faced losses in last year (Lawton, 2002). The economic factors of the market are affecting the business of the company but it is important to deal with those factors for the success in the industry. As the business operator, the company cannot control the economic factors. Due to changes in the prices of fuel and crude, Qantas has faced many problems. By some strategic decisions, company will be able to overcome from the impact of economic factors. There is a need to adopt more aggressive and customized to cover Asian market. Company can import the oil and crude from such nations where the prices of fuel are low. Along with this, to overcome from the competition, company should provide innovative services with the travelling services. To deal with these factors, communication is the best option. Employees in the company can join the hands to solve the problem. The most important need of the business is to make money on the continuous basis (Qantas, 2015). To deal with the economic factors, it is important to focus on some po ints and those are as follows: There is the need in the Qantas to focus on the demand of customer for getting success in the market. The demand of the customers is the low cost traveling experience with the innovative services. Market research shows that consumers are now using technology to compare the prices and services. They switch to that airline which has low prices. So, there is the need to understand the demands of the customers. Company should do innovation in its services time to time (Roades Waguespack, 2008). This is another economic factor. High tax on the fuel and oil encourages the customers to switch to other airlines. Increasing charges of tickets are also affecting the decision of the customers. This situation can be deal by keeping the average rates for the customers. Along with this, company can provide attractive offers to the passengers (Law Leung, 2000). Organizations specific environment The specific environment of the organization can be described as the forces the environment from outside of the organization. These forces or environment are directly connected to the success of the organization because they have direct impact on the decision making process of the organization. The factor s of specific environment is unique and can be change according to the conditions. The important factors in the specific environment are suppliers, competitors, customers, and pressure groups. Customers are the important part of the company because they are the key of success. The company is providing good services to its customers. The company is trying to provide quality services to its customers because the buying and consumption behavior of the consumers are very important for the future growth. It has been observed that consumers are switching towards low cost airlines. Because of excess in their requirements, consumers of Qantas airlines are switching towards other airlines. But still, Qantas airlines are trying to identify the needs of the customers (Ranaweera Prabhu, 2003). The result is that it is the second largest airline in the Australia. The company is trying to provide different range of services to various customers and for this, it is operating its services for regional areas and international markets. Still having these services, the customers want more and they are switching to other low cost airlines. Failure in the services can lead negative impact on the customers and the company (Lewis McCann, 2004). Customers have lots of expectations from the airlines regarding prices, quality, and support of the employees etc. the company is always trying to fulfill the needs of the customers. But at some point, the company is failure in terms of providing services. The failure of the service can be the cause of customer dissatisfaction so there is the need to adopt some strategies (Lovelock, Wirtz, 2007). Those strategies can be: Company needs to identify that where is the problem. It involves identifying the problem and solving it quickly. There can be many problems such booking services, website error, aircraft services, quality, price, and behavior of the employees. There is a need to identify the problems by the company so that it could provide better services to the customers. After identification of the problem, the main aim of the company should be the recovery of the problem. By focusing on the cause of the problem, company will be able to deal with those factors which are creating the problems. Website error can be a problem because of server failure and behavior of the employee cannot be so good due to lack of motivation. Because of lack of attention, there can be issues related to the price and quality (Babbar Koufteros, 2008). Company can adopt proper strategy such as communicating the customers to tell about the problem. By communicating with the customers, the company will be able to get feedback from the customers. Along with this, the company will be able to explain the reason behind the failure of services. This will ensure the customers about the loyalty of the company towards the customers. Employees should be trained by the company to overcome from the failure of services. This is because the customer satisfaction depends upon the actions, judgment of the customers and decision making power. So, it is very important that company train its employees for providing the best quality services. Training of the employees should include the providing assurance to the customers who are facing problems in the services provided by the company. Along with this, training must include empower and motivate the employees at the time of failure, and focus on the satisfaction of the employees so that they can provide customer satisfaction. These training parts will be helpful for the company to recover the problems in the services (Zeithaml, Bithner Gremler, 2009). Qantas airlines can adopt the above discussed strategies for retaining the customers. It will also be helpful to recover from the services problems and failures by effective training, communication with the customers, and explanation regarding service failures. Apart from this, apology is the good option that can be adopted by the company (Cranage, 2004). CSR strategies by Qantas Qantas airlines are leading airlines in the Australian airline industry. With its good services, it has pleased its customers. This is the biggest airline in the Australian Airline industry and this is also the oldest working airline in the world. In the company there are some ethics related to the business operations. The company is using CSR strategies to strengthen its business in the Australian market (Coye, 2004). Qantas is using the fuel efficient planes and aircrafts such as Boeingdream lines 787 which is very much fuel efficient. In the Jet Star, the Aerodynamic drag is used by the company which is also very fuel effective. Along with this, the company is concerned with the conserving of fossil fuel which helps the company to save the fuel. With this strategy, company is able to save more than 4.9 million of fuel per year. This strategy of saving fuel has decreased the issue of sustainability to save the ecological balance. In todays market, customers are very concerned about the environment and they chose those services which are sustainable and environment friendly. So, the customers are associated with Qantas because it has the environmental friendly services by saving the fuel (Christopher, Payne Ballantyne, 2002). Qantas is trying to maintain its brand image strong in the market. Consumers and employees are because of the quality of services of Qantas but they want more than their needs, wants and expectations. To provide safe and secure working environment to the employees is very important for the company. There are many efforts done by the company to reduce the workplace hazards related to the health and safety of the employees in the social responsibility. Qantas also has made significant efforts to promote the workplace diversity by different measures. The organizations social performance is found positive in terms of representation of female in the board membership. The Qantas has raised its female representation in the board by 8% to 25% and in the foundation board, female representation is 57%. Along with this, Qantas has also adopted proactive attitudes for the flexible work environment for its employees. By doing this, Qantas is able to meet the national requirements. Sometimes compa ny provides necessary balance in the work life of the employees (Greatbrook, 2016). Personal quiz Culture of the organization is very important for the growth and success. The organizational culture is different in every organization. For the Qantas airlines, an analysis has been done on the basis of personal insights quiz. The scoring in the quiz is given below: I like the thrill and excitement from taking risk- 4 I prefer managers who provide detailed and expectations for their decisions- 5 If a persons job performance is inadequate, its irrelevant how much effort he or she made-5 No persons needs should be compromised in order for a department to achieve its goals-4 I like being part of a team and having my performance assessed in terms of my contribution to the team-5 I like to work where there is not a great deal of pressure and where people are essentially easygoing-4 I like things to be stable and predictable-5 According to the quiz, if the sum of the score is above 22, so it can be said that the culture of the organization is informal, flexible, and innovative. The company has humanistic and strong culture. According to me, I will be fit into this organization very well because the company always focuses on the benefit of the employees. It focuses on the welfare of the society and it also takes challenges in the competitive environment. Conclusion This report has been discussed about the environmental factors affecting the operations of Qantas airlines. From the above discussion, it has been analyzed that Qantas Airlines limited is one of the popular national airlines of Australia. This is the biggest airline in the Australian Airline industry and this is also the oldest working airline in the world. Factors in general environment describe how society or community can affect the operations of a business in general manner. The economic factors have the significant impact on the performance level of the Qantas Airlines. Qantas airline is also facing strong competition due to low cost airlines in the Australian airline industry. So, it is important to maintain the brand image among the customers. By the CSR activities, the company y is trying in this way. By the quiz, it is clear that the Qantas airlines has flexible, and innovative environment for the employees. To satisfy the customers, Qantas can provide the regret for the fai lure of the services. By expressing the apology, the image of the company can be increased in front of the customers. Along with this, company can also present compensation such as discount, vouchers and tangible payments in front of customers for improving the customer satisfaction. References Babbar, S., Koufteros, X., (2008), the human element in airline service quality: Contact personnel and customers, International Journal of operation production management, 28(9), 804-830 Christopher, M., Payne, A., Ballantyne, D., (2002), Relationship Marketing: Creating Stakeholder Value, Oxford: Butterworth Heinemann Coye, R. 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